Yes, sample is available for testing before order. OEM sample is also acceptale.

Report & Trace: Contact your account manager with the product serial numbers/batch info and a brief description (or photo/video) of the issue. Evaluation (Within 24 Hours): Our technical and QA team will evaluate the case immediately to diagnose the issue. Compensation & Resolution: Depending on the scale and nature of the issue, we will swiftly arrange for free replacements in your next shipment, issue a full refund/credit, or dispatch repair parts. Process Optimization: The issue will be fed back to our factory production line to prevent future recurrence. We guarantee one-stop accountability so that your market distribution remains smooth and worry-free.

For sample: 3-5days. For OEM order: 30-40 days.

Uauslly gift box into carton box or special package according to customer requirement.

Yes, we are the professional manufacturer for 20 years with experienced OEM service.

Yes, we specialize in ODM and OEM services. Supported by our 10,000㎡ factory and a robust R&D team with over 200 patents, we provide one-stop product development. From initial industrial design and custom tooling to manufacturing and global medical certifications (FDA/MDR), we can seamlessly transform your raw ideas into high-quality, finished products.

Quality System ISO13485,MDR,FDA510K,TGA,FCC,CE,ROHS,BSCI---

We support a variety of secure payment methods for our international clients: T/T (Bank Wire Transfer) & L/C – Preferred for mass production and bulk orders (Standard: 30% deposit, 70% before shipping). PayPal & Credit Cards – Recommended for quick sample orders.